By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. I have been with RS for years & have great clients. Corporate Headquarters Ability to problem solve, organize, and prioritize assignments to meet deadlines. if(typeof jQuery == 'undefined') { I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. In addition to this page, follow us on Twitter to get the latest news and updates! Open an EZ Tagaccountonline today. Check your account activity. Customer Service. It has been a lifesaver to me and my family. Very friendly employees easy to communicate with and have questions answered. For example, if a User wants to reload $20, the User will be charged $22. Mobile:832.725.5443 Mon Friday 7:30 AM 5:30 PM. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . 1st. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Please allow 24 hours for a customer service agent to respond to emails. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Job Description & How to Apply Below. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Ability to comply with office training requirements. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. . See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. padding: 0 20px 0 20px !important; We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. How can I contact Harris County Toll Road Authority about my bill? It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Would you like to stay logged on? We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. 1485. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Last Modified May 6, 2020. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! How do I change the License Plate number registered to my BancPass Toll Sticker? Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Very caring. Logos and other trademarks within this site are the property of their respective owners. Sugar Land, TX 77479. Experience in a law office, collections environment, or tax office preferred. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. color: #376d7d; 3rd Shift 11pm-7am Non-Bilingual or Bilingual. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Toll amount owed is typically available within 7-10 business days of your trip. } For quicker assistance, please have one of the available items below ready when contacting HCTRA. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . 77401 Monthly statements allow you to view your account activity. Ability to use sound judgment, coming to logical conclusions. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Email Address. Available Seven Days a Week . The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . How do I change the phone number on my account? Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Reveal contacts of top Harris County Toll Road Authority managers and employees. Please read this page for more information on HCTRA.org's language translation. Replenish your account using cash or debit at a participating retailer. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Prior experience in a customer service-related role. How is the BancPass Toll Sticker program different from other toll tag programs?? TX Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. } We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Use the EZ TAG lanes today! Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Always responds quickly with answers to any questions. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. (Enter less keywords for more results. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { } We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. US. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Business operations will resume Tuesday, January 19. Ability to speak and type at the same time. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. No endorsement has been given nor is implied. Phone Number. 281-875-EASY (3279) You may visit their website or send an . RT @HCTRA: Today's the day! or by texting the word BALANCE to 866.978.5061. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. x We use cookies to ensure that we give you the best experience on our website. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). .hmg-jb-panel-body { Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. + EZ TAG phone number . HCTRA Harris County Toll Road Authority. Log in to manage your EZ TAG account. HCTRA - Violation Collections Department/Collections. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Please include the detailed page showing the license plate, time/location and toll amount. The amount of a reload includes a $2 fee. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. var __noconflict = true; Must be able to adapt to dynamic, quickly changing telecommunications environment. Reload using credit online or through the phone app. Useful Information for HCTRA Customers . Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Chicago, Illinois. Contact Phone. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. These essential cookies may also be used for improvements, site monitoring and security. . $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Get email updates for new Customer Service Representative jobs in Houston, TX. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. Were proud to be a part of the following organizations: There are currently no related jobs. Developer: Harris County Toll Road Authority . To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. You'll need to update your log-in credentials. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". .hmg-jb-alert-info, .hmg-jb-alert-success { Join to view profile . Research owner contact information as needed. 2/14/2018. No endorsement has been given nor is implied. /* only load jQuery if not present */ .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. for HCTRA (VEC)$15.75/hr. The information is transmitted to the Toll Operators Back Office or processing center. San Antonio, TX. Wasn't able to add my car due to an unspecified error. this toll road is operated by different agencies. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Where are my transactions? Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Be safe from hackers and unwanted bills. For roadside . .script("/js/nouislider.min.js").wait() Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. BancPass posts tolls as they are charged to the account. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. All Rights Reserved. Simply call the customer service department at 866-978-5061. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Users can view their account balance via the BancPass phone app. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Howeveryou identify and whatever your background, we encourage you to apply today. Select Accept to consent or Reject to decline non-essential cookies for this use. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Referrals increase your chances of interviewing at Harris County by 2x. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. BancPass and PlusPass does not work outside of those allotted states. color: #376d7d; As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . } Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. 3872. They work really hard to support us and it shows. BancPass does not require a minimum balance be maintained. This Is How You Can Easily Access The www hctra org login. You choose when and how much to replenish! 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. They understand our culture and the positions we have open and provide candidates the fit it well. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. If you need assistance, please contact Customer Service. What happens if I fail to register my License Plate as required? Manage your account with automatic text reminders and the BancPass mobile app. You Will Find Thewww hctra org loginTop Links Here. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . } Open an account. } With the BancPass Toll Sticker you pay the lowest toll fee on the road. ENGLISH. Please put the word VIOLATION on the subject line. Discover which options are the fastest to get your customer service issues resolved.. This position primarily operates in a professional office environment. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Where We Are a Service Provider. It is now July 21, and still no transponders. Published on: May 6, 2020. This is an error with the Toll Operators billing system. Other payments may have a fee, which will be clearly displayed before checkout. Voice messages left after hours will be returned the following day. Answering inbound calls and assisting callers with EZ Tag questions. Click the link in the email we sent to to verify your email address and activate your job alert. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Zero stress. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . . You may also call 866-978-5061 during normal business hours. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. Sign up First time to login? You can pay for a Toll Violation Invoice you received in the mail online. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. window.location = location.href.replace(/^http:/, 'https:'); } Haddington, Scotland, United Kingdom. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. The minimum reload amount is $15. 3,107,130 Active TxTags as of March 1, 2023. No minimum balance required. background-color: #376d7d; If i have to pay somthing place contact me. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Roadside Assistance. download the app and log into your account using the same username and password Last Modified May 6, 2020. Some Toll Operators have billing delays. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Visit Harris County Toll Road Authority Website. BLUERIDGE TRANSPORTATION GROUP, LLC For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. What If deactivate my BancPass Toll Sticker? Voice messages left after hours will be returned the following day. background-color: #376d7d; The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. There is a $2 charge for reloading your tag. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. color: #203f48; Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account.