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On buying some items, every consumer can just put in a small quantity of money. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. I have to go to a game this Saturday hoping that it will work by then. Thats why I download AXSTickets to help me to keep sign in. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. tl:dr - Crashy app. I have deleted data and cache to no avail. Cheers! I am going to be extremely upset if I cant go to the TOOL concert. This is for London (October). I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Even the emails disappeared. I do have te pending charges too, how did you contact them? Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Official Tickets and Your Source for Live Entertainment | AXS.com AXS Account Your Account My tickets are not in my account? I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Second, AXSTickets doesnt have a history of the event. Also, it makes no difference if you use AXSTickets or the website. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Same here! At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. This is horrible, such a terrible app. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Alex P. is a great addition to our team. If so, how? The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago They gave me a # that wasnt even verifiable. Thanks!. My AXS app is not working!! Please fix this and I hope there is no other fans that will experience the same thing as me. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Tickets not showing up in app for event next day. DON'T DO IT! I am very frustrated about my tickets! Sortir et rejoindre la voie. Exit outOf the window immediately. Its all a fan needs, all in one app. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. First of all their customer service is terrible. You need a connection to download your tickets to the app. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Don't know why it won't work. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Plans can change. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. I always try to pay with PayPal, just for their excellent refund policy. It's absolutely sensible that they keep your money until after the event. avoid getting your tickets via this app at all costs! Works fine on my computer. Tap Here" Nothing happens when I Tap Here. Sports and arena events will usually be the most expensive with the best seating options topping $150. How do I get a pre-sale password? Mine wasn't working earlier, but just checked and now showing in the events section. Enter your device passcode. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Apparently it is actually AXS? Really?!!!. Mobile app not able to log in. Apparently lots of people are having problems with the App. We know that fans of live entertainment have been looking for a solution to these issues for a long time. I constantly had to check everyday because it would log me out everyday. 2 x tickets available, good seats in section B2. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I have an issue with AXS Tickets too. I understand theres a pandemic going on, and Ive tried being patient for weeks now. Thats the date I requested the transfer. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. AXSTickets keeps crashing right now every time I tap the menu bar. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. I did so and AXSTickets froze again. Nope. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and our So after waiting in line I had to go to another line for printed tickets. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Hi all, just a bit of info in case anyone has a similar issue to me. Anyone else's tickets disappear off of AXS? I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Privacy Policy. I received an email back immediately letting me know they received my request. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. And waited. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. No paper tickets required. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. I would give AXSTickets no stars if i could. I know to use PayPal goods and services since it has buyer protection. Boooooo Axs. Downloaded AXSTickets no tickets. Today, My 2 tickets has dissapear in My Events Section. Wondering if they took them off to change dates. For more information, see the developers privacy policy. Just buy straight from the venue! Worked last week when I checked. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. . Tried resetting my password but no email sends to my account. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Even just a lil tickets under revision or similar would be fine. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. I have a problem with AXS Tickets Are you having issues? I will NEVER try to get tickets thru these frauds again. Getting Started What is AXS Mobile ID? Two of the ticket were bought together and the other was bought separately. Once tickets are transferred through AXS, the original purchaser does not have access. I went back to AXSTickets and they were there. I add tickets to my cart but when I go to check out it says my cart is empty. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. find great events near you, buy 100% official tickets, sell your seats if you So basically I got scammed out of $250. Why did the venue decide to use AXS Mobile ID? No content will load on the Iphone App. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. On android, goto "Settings" "Apps" or "Manage Apps" tab. I figured this out all on my own no thanks to their support team. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). How do I create an AXS account? AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Front row or on the aisle? I rather print out my tickets or use primary ticket apps. I shall try that on Monday after the show. They replied that it happens quite often and therefore there should be no need to worry :-). BUY THE PERFECT Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. BUY THE PERFECT. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. Never use this service again. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. We have over 1,000,000 users and companies will listen to us. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? DO NOT USE THIS COMPANY! I tried this for a couple days until I decided to email support. See all 9 articles Ticket Order Help I am going to an axs event this afternoon. We dont need an app for everything. I logged into AXSTickets and saw the tickets. This telling me time and time again, that I had NO EVENT COMING. Extremely frustrating. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? With the AXS app, you can I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. 4. For more information, please see our The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. I ordered tickets online to a recent show. I linked and logged into Facebook, and then I got a page to verify my account. I bought season tickets for houston livestock show and rodeo to resell. then to me it seems something is missing from the transaction. Must have been a blip. I'm getting sent in a loop to verify my device to sign on to the app. This helps prevent ticket touting and help combat illegal counterfeiting. No. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Its super easy. Create an account before you try to buy tickets for the first time. As soon as I select buy tickets the next page fails to fully load. Instead it shows AXS mobile ID and QR code for it. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. AXSTickets is absolute garbage!!! I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? I had to get on my phone. I got in touch with AXS and the woman I spoke to assured me that everything's alright. The show is tonight with no way to access my account or update my password. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . Please help! Apparently only 2 people actually made it to the meet and greet that day. With the AXS app, you can. I called the royal albert hall at last minute and they said they can reprint. Pick your exact se Table of Contents: GetHuman-robtixsa'sJune 2018AXS Tickets{0} . On android, goto "Settings" click AXS Tickets app. What is a Pre-sale? This update includes performance improvements and bug fixes. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Tap for tickets to see the artists and teams you love. Create an account to follow your favorite communities and start taking part in conversations. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Dope concert. Then confirm "Reset Network Settings". Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Tried it. - AXS Help Centre What do I do if I have not received my tickets in the post? LearnMore. I cannot log into the main AXS page on the AXS website. AXSTickets communications are confusing. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Seamless transaction, everything worked out perfectly and no issues getting in. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. I can't even get into the the app on my phone. . Doe. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I reached to them through live chat but it's been 20 days and yet no response. I tried buying tickets on the website, got an error with payment. They didn't show up and disappear though so I don't know if this is this same issue. I got to the event, having paid for 10 tickets, and the etickets didnt work. The absolute worst and most unprofessional app i have ever used. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I expect much more from AXS!!! 12 hours ago. So if you find that your tickets have disappeared it seems there's no need to worry. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). "Swan Lake" tells the story of a young . AXS App: Selling Tickets Share Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. This is my friend time buying through AXS for other people and Im not sure I would use them again. I cannot access the tickets I just bought! Gave my son a number to call: 45 minute wait. I needed an account. On hold forever while I worked in the kitchen. I fought the charge on my credit card, and they finally credited me back a full 9 months later. Tap for tickets to see the artists and teams you love. Then I had to send the PDF tickets to my friends. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. 2. Im going fucking hysterical. Have had a variety of other problems in the past, particularly with tickets not displaying. If they pay you now, there's no insurance for them if the new owners are refused entry. Its all a fan needs, all in one app. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . I mean, what for? Their customer service is horrible. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. It seems that I probably will not get a response before the show. They will pursue AXS who in turn, will keep your money. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. I cannot view my tickets. Solid Gold Turf Club St Paul Minnesota Friday November 26. I had to try get them on chat again and never got to talk to anyone. It's all a fan needs, all in one app. The email sharing the tickets never went through. I purchased tickets and created an account using my Facebook. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. My recipient never received an email with the shared ticket (definitely input the email address correctly). The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Zero stress. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Tap for tickets to see the artists and teams you love. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Prendre un ticket (Page La Barque) 2,7 km. So do not buy from them unless you have a printer and are semi computer literate. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. I was happy and excited. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Same here, I've logged in and My Events is empty. Create an account to follow your favorite communities and start taking part in conversations. Ugh! What a stupid, stupid product decision. I buy tickets on other companies and never have problems like this. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. click "Force Stop". Be safe from hackers and unwanted bills. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. DO NOT USE AXS! I have exactly the same problem. Please help me with my situation. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Damn thats really smart Im gonna do that from now on. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Then the final queue starts for buying tickets. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. These tickets are non refundable so I am out $200. I dont know if it had deleted my tickets or if its a glitch but I dont know. Front row or on the aisle? I have uninstalled and reinstalled the AXS app. Clicked the verify button oops something went wrong. I can see my tickets, but I don't see a way to print them. Yet I do not have my tickets or any co formation. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. What does face value mean? Twice this week my family has tried to transfer tickets from one AXS account to another. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. This is the second time I had to deal with AXS and both times I had bad experience. Therefore, I wouldn't expect this issue to be fixed anytime soon. And why did I pay such exorbitant surcharge fees for THIS experience? I didnt have a problem with the transition until I downloaded AXS and attempted to login. 5 comments 100% Upvoted This thread is archived I tried to shared all three tickets through AXSTickets and neither party was able to revive them. AXS Tickets does not seem legit based on our analysis. This was after spending quite a bit of time talking on the phone with customer service before we left home! Im trying to sell the missing order as it was made in error.