We will use a cookie to save your choice. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. 811 were here. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. There was a clear leadership structure and staff felt supported by management. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . West Sussex Total number of prescriptions ordered using an Online Patient Transaction Service. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Will have to go to a walk in center! I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. removal of moles and skin lesions) - provided in-house and others. Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. 812 were here. What is happening? Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . Cross Keys House Ask a Nurse 72.00% reviewed by GP, out of 50 patients diagnosed. Saxonbrook Management Team. Sarah, Management Team. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. Drop your competitors from your business page. Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. 2015. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min 4-6 session GP, salaried and partner options, Pembroke Medical Group. 62.12% detected by practice, out of 66 new diagnoses. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. RH10 7QH SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. I am sorry to hear you had a poor experience with us. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. RH10 1HS Thank you for taking the time to post a review. Crawley The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. Maidenbower Square The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Saxonbrook Medical Centre has not yet replied. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. University Of Leeds. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. as unsuitable. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. Thank you, Saxonbrook Medical. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. review titled Practice playing Russian Roulette with peoples health! 14 Haslett Avenue West Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. 14 Haslett Avenue West A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Outside of practice hours, call 111. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Kind Regards, Saxonbrook Medical Team. What is happening? Afternoon Christopher. Menu Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. The Doctor that has looked after my Mother has an understanding manner of her age and independence I would also like to apologise for the service received when calling to the Practice. Never had a bad, Report an issue with the information on this page. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Saxonbrook Medical Centre has not yet replied. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . You can contact this general practice using the phone number 01293 450400. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. We would also like to use analytical cookies to understand how our site is used and improve user experience. RH10 1HS Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website I have passed your feedback onto our team who will be really pleased to hear this. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Map, Northgate Surgery Alternatively you can pop into one of our receptions. 37.01% were satisfied, of 186 respondents. Report review titled Dissatisfied as unsuitable. Someone needs to reviwe the whole thing & start again. Analytical cookies send information to Google Analytics. Sarah, Management Team. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. Before you make your choice you can read more about our cookie policy. removal of moles and skin lesions) - provided in-house and others. Staff told us that communication had improved and they felt involved in the development of the practice. RH101HS. 0 0. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. So let's hope its not cancer. Menu Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. We would also like to use analytical cookies to understand how our site is used and improve user experience. review titled Impossible to get appointments, review titled Great HRT knowledge and support. They dealt with the situation and treated my son in a timely fashion which was . The practice were working to make improvements and there. The design of this healthcare email is interesting and the content is very clear and precise. Kind Regards, Sarah. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. as unsuitable. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. We will reopen 11th November at 08:00. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Crawley Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Menu I have shared this feedback with the team who will be very happy to hear this. Kind Regards, Sarah. but no good, cant even get the online requst answered prop was told to submit it again - why? See salaries, compare reviews, easily apply, and get hired. Sarah, Management Team. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. The practice has introduced a new system where you have to make an appointment online. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery (Note that ordering several items at once to be counted as one prescription). Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. I have passed your feedback to the team who will be delighted to hear it. Website: saxonbrook.net Message now. Your post in anonymous so I am unable to contact you directly. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Advise you left a review and was asked to contact to speak to a member of the management team about it. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. The practice had clearly defined and embedded systems to minimise risks to patient safety. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. Report review titled No appointment. Someone needs to reviwe the whole thing & start again. We've put some small files called cookies on your device to make our site work. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. As part of this agreement, additional team members have been recruited to be shared between the network practices. Thank you, Saxonbrook Medical. Thank you so much for taking the time to post this kind and positive review. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. However, this isn't the problem. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Please see Saxonbrook.net for all non-urgent enquires. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Before you make your choice you can read more about our cookie policy. We are fed up chasing back and forth to get these things sorted. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. The practice had good facilities and was well equipped to treat patients and meet their needs. I would also like to apologise for the service received when calling to the Practice. Cross Keys House. There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. 43.1% vaccinated, of 1391 eligible people. The low-stress way to find your next part-time job opportunity is on SimplyHired. Thank you to all at Saxonbrook. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Kind Regards, Saxonbrook Medical Team. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. As this is an anonymous platform I am unable to contact you. If you call for help you don't get it. However, records relating to induction were not always evident or complete. Overall the practice is rated as good. Care Quality Commission Inspection Ratings. We hope we can get this rectified for you soon. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. As this is an anonymous platform I am unable to contact you. I am pleased to hear that you have had a positive experience with the Practice. Please note on the form that you have sent these details in reply to your online review response. Contact phone: 01403 330 320. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Ensure that improvements are made to the way in which the practice identifies carers. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. We will use a cookie to save your choice. This email design is easy to digest and very attractive. This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. I have passed your feedback onto our team who will be really pleased to hear this. Crawley Thank you to all at Saxonbrook. That is just two of several things that have gone awry recently. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Advise you left a review and was asked to contact to speak to a member of the management team about it. RH10 7QH Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. West Sussex I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Afternoon Christopher. They were rated as good in caring. My Mother has been seen in person and care excellent 4. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. 69.0% vaccinated, of 1430 eligible people. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . I am sorry to hear you had a poor experience with us. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). Will have to go to a walk in center! Report review titled No appointment. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Crawley Appointments Consult a clinician, routine appointments, sick notes and more. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. - To look at a lump! As this is an anonymous platform we are unable to contact you directly. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Ask a Nurse Thank you, Saxonbrook Medical. Let us know your preference. New part-time careers in Crawley are added daily on SimplyHired.com. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. Flu vaccinations - Under 65 At Risk Groups. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Continue to work to improve patient outcomes (QOF) within the practice. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London As this is an anonymous platform we are unable to contact you directly. Saxonbrook Medical | 24 followers on LinkedIn. This is a rediculas system based on luck. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. Alternatively you can pop into one of our receptions. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Cross Keys House Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. 26 March 2021. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. If you need help, call the practice. I am pleased to hear that you have had a positive experience with the Practice. Map, Ask a Doctor The information on this page is for informational purposes only, and does not substitute medical advice. Sarah, Management Team, by Christopher - Posted on 14 January 2022. We hope we can get this rectified for you soon. as unsuitable. Sarah, Management Team. . General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. I am pleased to hear that you have had a positive experience with the Practice. Sarah, Management Team. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Please find more information on our practice in our Patient information leaflet. I am pleased to hear that the service you have received all round has been positive. Patient Satisfaction with GP Practice Appointment Times. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. Analytical cookies send information to Google Analytics. Ask the Practice To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. It is very important to us that we get this sorted for you.