The same tactics were used with short-haul pilots in the modernisation of the domestic fleet. Every employee and contractor is aware of risks to the business and their responsibility to manage those risks, and we encourage employees to highlight actual or potential concerns. In addition to her current responsibilities, Lesley has played an active role within Qantas Group in talent development and inclusion and diversity. ". Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. Our sophisticated risk assessment utilises known bribery and corruption risk indicators and incorporates the Groups established risk assessment procedures to identify potential risk and, where required, to introduce adequate controls to mitigate that risk. David will remain as CEO of Qantas Domestic until his departure. The costs of maintaining staff will contribute to negative impacts on the company profits. Opens in new window. 2008/09 Qantas Data Book . 148 0 obj <> endobj 172 0 obj <>/Filter/FlateDecode/ID[]/Index[148 45]/Info 147 0 R/Length 108/Prev 929664/Root 149 0 R/Size 193/Type/XRef/W[1 2 1]>>stream Management Committee and the Board of Directors, for the purpose of assessing the performance of the Qantas Group. A $200 million investment in operational resilience delivered a significant improvement in operational performance for customers. Therefore, there is a risk for the reduction of the Qantas Airline domestic market. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". We're committed to reducing our emissions in line with the Paris Climate Agreement to limit warming to well below 2C above pre-industrial levels, and pursuing efforts to limit the temperature increase to 1.5C above pre-industrial levels. Two words showed something was wrong with the system, After centuries of Murdaugh rule in the Deep South, the family's power ends with a life sentence for murder, With Prince Andrew's sweetheart mansion rental ending, King Charles offers compromise that shocks his son, Flooding in southern Malaysia forces 40,000 people to flee homes. "We can't build enough experienced people doing the job more efficiently and safely, so we do jobs more slowly and haphazardly as people just don't know, they're still learning on the job. We are red-lining, running at max capacity in a very dynamic, challenging environment. Security Policy. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. They feared the holes were moving closer together. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Opens in new window. "It was a metaphorical gun to the head," Tony Lucas said. Matthew Allsop spent just shy of 16 years wearing the Qantas uniform and "flying under the Qantas tail but never actually worked for Qantas proper". On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. As a company thats been around for 96 years, Qantas is used to looking at the big picture. Involuntary Deportees include persons who overstay working visas, are denied entry for visa irregularities, and criminal extraditions. contacting the Whistleblower hotline, which is independently managed on behalf of Qantas by PricewaterhouseCoopers (via phone on 1800 855 212 or +612 82661453, via. Satguru Travel, based in Wembley, London, is joining Uniglobe's network alongside Istanbul's Karavan Travel, which has been operating since 1969. $75,000-$85,000 USD. Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. His work experience covers both full service and low cost carriers. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. Re-establishing key governance forums such as the Supply Chain Assurance Leadership Council and business-led supplier governance mechanisms and internal working groups. To avoid accidents, it is necessary to put many slices together to layer the defences so there is no possibility that the holes can line up and an accident happen. "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. The role of CEO of Qantas Domestic and [] Read more Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". She holds a Bachelor of Commerce (Honours) from the University of Melbourne and is an alumnus of Harvards Leadership Finance Program. The Board Charter is reviewed annually by the Board, with the last review conducted and amendments approved on 24 August 2022. Since then, the Group has been working to implement these across the core elements of climate-related disclosures. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. As Qantas was betting, the resulting economic damage led the government to intervene and send the dispute to arbitration before the Fair Work Commission, which threw out job security claims being pursued by unions and employees. Opens in new window Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. "Bags aren't making aircraft on time. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage. He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. "We're working longer hours. We have continued to contribute to industry initiatives to prevent human trafficking, including ongoing consultation on ICAO policy and IATA standards and practices. Watch Four Corners' full investigation into the chaos inside Qantas tonight at 8:30 on ABC TV and ABC iview. It is intended to ensure a consistent approach to risk management throughout the university. Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. :`lw Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. e9 VHh_>&4BRP#U"1R1n'Fhcd6b!T"8l bH,Qp/'r{HrNjGCu9w;L;:9zuYvO}b{=sYuO66q,-]j|gwN]u&w94~97>cdbo[Auv_(:3yeo];2BiQS1\.zE?ztfn~BqY^TY.I3NGm?;.EDMg]6"eO2(&,Kz\:Gb^0pTeTCy+zMo=a"}L)&4fTRE5aa=I: /zw8X4-&gl .NG_on|pINR:dN>8!Wl\lV%}m$9iC'YlyUX. "So, what should have gone in the front, went in the back. In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. Join Qantas Frequent Flyerorsubscribe to Red Email today. We are committed to managing the risks that come with a volatile environment by strengthening business resilience and building an agile, adaptive culture - giving us the foundations for sustainable performance in all market conditions. Responsible investment Our wealth businesses have Responsible Investment Policies Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. Opens in a new window It claimed unions weremaking "baseless and generalised" safety claims to "further their industrial agendas". With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. To find out more about our diversity strategy and key focus areas, During FY22 this included: The Business Integrity & Compliance team support the business on meeting the requirements of human rights related legislation, practices and standards, including through assessment of suppliers in our supply chain assurance program. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. "So, all four of those working together,side by side, pushing carts, handing out meals on one plane.". %PDF-1.7 Qantas maintains a strong governance structure over its risk management activities. We hedge fuel and foreign exchange to protect against material adverse movements not to beat market prices. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. Bags are being loaded onto aircraft incorrectly. The Risk Management Policy serves as a statement of the overall UNCG risk management goals and focus. As a matter of fact, only particular people are gifted with a talent for writing. Environment Policy; 6. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. We have a responsibility not only to meet expanding foreign and domestic anti-bribery legislation, but also to ensure that our business partners and those in our supply chain operate with a consummate level of integrity. The Qantas Group entered the crisis in better shape than most airlines. Upgrade my browser. Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. We require independent third party auditors to carry out extensive on-site assessments which audit workplace practices including adherence to living wage requirements, maximum working hours, acceptable living conditions and corporal punishment. To find out more about our safety strategy and performance, see page 16 of the Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age . The Group reported a $1.43 billion Underlying Profit Before Tax and Statutory Profit After Tax was $1.0 billion. Risk management is based on the best available information. Qantas claims that its approach is "common across the industrial landscape"; it's less common to use a structure of subsidiaries and silo companies to achieve that goal. A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. Therefore, job security is absolutely paramount, and pilots cherish their job security. If we identify material risks, we will work with suppliers to remove the risks where possible, and otherwise to substantially mitigate them. Opens in a new window He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. Previous roles have included Chief Executive Officer of Tiger Airways Australia for eighteen months, and Chief Operating Officer of Virgin Australia for five and a half years. More detail, including the key risk findings and disclosure against the TCFD recommendations framework, is set out in our 2022 Sustainability ReportOpens external site in a new window. The regular refresh of our saliency assessment is critical in helping us prioritise the human rights issues which are, or have the potential to cause, the most harm, and enables us to manage the key risks to people and to the business. click here. Secure Your Legacy. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. . Talk to people in safety-critical roles in aviation, and it's often not long before conversation turns to the 'Swiss cheese model'. Learn about our corporate governance framework which is designed to ensure the Group lives up to its obligations and commitments as it works to enhance shareholder value. The Qantas Groups approach to doing this rests on three pillars: Looking Ahead, Delivering Today, and Acting Responsibly. Prior to Qantas Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism & Transport Forum and the Australian Tourist Commission. The Board adopted its Board Charter (PDF) on 1 September 2003. They are: Our success as a business and our approach to corporate citizenship starts with the custodians of our brand - our people. We were also told inexperience led to close calls, because it wasvital luggage and cargo be loaded onto planes correctly for the right weight distribution. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream Qantas Group returns to profit with record first half result. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. Board Charter View PDF Audit Committee Charter View PDF Compliance, Safety & Responsible Gaming Committee Charter View PDF Risk Management Committee Charter View PDF The objective of this Risk Management Policy (RMP) is to ensure that we are managing risk to the best of our ability to enable the successful achievement of the Bank's objectives. Over the years we have learned - and witnessed - the importance of . _^)%Ngx:(uC$[[$[[$[[$[[$[[$[[d"Ssmf_:'c[tlWzgpf J endstream endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream Andrew moved to Australia in 2005 from New Zealand where hed spent thirteen years with Air New Zealand in various executive roles. Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. All our suppliers are required to comply with Qantas' Tip Sheets give additional guidance on specific topics: Policy and Procedure . This process is designed to identify, assess, monitor and manage all business risks, including strategic, operational, financial, and compliance risk. From 1 October 2019, Vanessa Hudson will formally commence the role of Qantas Group Chief Financial Officer, following the appointment of current Chief Financial Officer, Tino La Spina to Chief Executive Officer of Qantas International. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Risk management is systematic, structured and timely. Upgrade your web browser for an enhanced experience. The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. Our approach to risk management starts with our first priority: the safety of our customers and people. TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. The Group also supported critical government missions to repatriate Australians escaping civil unrest in Afghanistan, with 16 flights between Dubai and Australia. You basically fully commit your life to the job, but your skills are not portable. Modern slavery including child labour / forced labour; Cyber security including data and credit card protection. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. The Company's risk management policy provides the framework to manage the risks associated with its activities. Risk management Observations. To find out more about our environmental strategy and performance, The Qantas Group works with partners to make a positive impact in the community, address disadvantage and extend opportunity. Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. Scope Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures. "It's been prepared to take every angle under the act. Commercial experience with contract management The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . Andrew manages the Groups government, industry, public policy, regulatory, environment and international affairs worldwide. It can come with a hidden cost to morale. |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* Andrew David has extensive airline experience. J&5^tzbQc>PS0pp"'->]jv-y~:U2Tfpkec *onFDY;ZL6EM.wrmmn>q6_A!0VnBZ[&B X'@0.t/n3U. COVID-19 is the biggest challenge ever faced by global aviation and its impacts will be felt for some time. This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. The Qantas Sale Act requires the Constitution to contain specific provisions designed to reflect Qantas' position as Australias national carrier. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF). 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We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. Commenced work to review our external grievance mechanisms against the UNGPs criteria for effective non-judicial grievance mechanisms and took action to encourage employees, suppliers and workers in our supply chain to speak up, without fear of retribution, about any concerns they may have. Our Group beliefs frame our culture internally and our approach to corporate citizenship in the community more broadly. Prior to joining Qantas he was Executive Director for Jetstar Japan. Risk management creates and protects value. He has been involved in start-ups, mergers, acquisitions and major change programs.