You will not need to remove suit jackets or blazers unless requested by the screener. Eligible mileage program cards are listed below. Members enter the United States through automatic kiosks at select airports. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. Related Links: If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. Contact your airline for opening and closing times. Government branch: Executive Department Sub-Office/Agency/Bureau. 7/5/2022. Disabled parking spaces are located next to the bus shelters in both the red and blue Economy Lots. If thats the case, you are welcome to step inside and give them the help they need. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. This does not include items such as hair dryers, electric shavers or electric toothbrushes. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). Trained service animals are allowed in the airport any time. The Economy Lot is the least expensive parking option at PDX. Airline credit cards are not acceptable. However, the ticket counter hours vary by airline. Portland International Airport (PDX) is open 24 hours . The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. Your best bet is to call the traveler directly or have the traveler paged at the airport. Contact your airline for questions regarding specific ID requirements for travelers under 18. 5215. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. People serving a higher mission or searching for stability. Directions. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. Airline ticket counter and checkpoint hours vary. 7000 PDX AIRPORT, Room T3352. PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa. The USO Northwest Center is temporarily closed due to the COVID-19 virus. Airline Information For pet relief areas contact any airport or airline staff. For more information, visit the TSA website. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. *Security Checkpoint hours are subject to change. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Please make prior arrangements with the parking office if your vehicle will be parked for more than 30 days, or more than seven (7) days for motorcycle parking. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. Below you can find the most frequently asked questions about traveling at PDX. How do I check-in for my flight and obtain a boarding pass? Please notify the screener if you have any implanted medical devices, such as an artificial hip or knee, bone shafts, cranial plates, shrapnel, staples, pins, or metal parts that may set off the metal detector alarm. Airlines will often allow only a limited number of animals in the cabin of the aircraft on a given flight, travelers are advised to call their airline and reserve a space for a traveling animal. . Be sure to put your name, address and phone number on all your luggage and carry-on items. Employee Parking Office 503.460.4499. Active U.S. Military Service Members can also stop by one of the information booths in North or South Baggage Claim and if the booth is staffed by volunteers, volunteers can access a Smarte Cart in Baggage Claim for them. However, the ticket counter hours vary by airline. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. Security Checkpoint Screening Children 12 and under may leave their shoes on when going through the security checkpoint. You can view it on the terminal map under 'Mail Drop. Transportation Security Administration's (TSA) website. For extra speed and convenience, complete the online application before arriving at PDX. Gate passes are issued solely at the discretion of the airline. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. You can view and apply for available jobs at PDX on the PDX Jobs Board. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. Customer Service - tel. U.S. Department of State - Bureau of Consular Affairs website. TriMet All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. Quick Info. Popular Services from Transportation Security Administration. . Toll free airline phone numbers Where are the airline cargo offices located? If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. The TSA can be reached via phone or by email. TSA recommends that you arrive at least two hours in advance of your flight time. . 2. Find 3 external resources related to Portland Oregon TSA. For contact information, please visit our Airlines page. Airlines Serving PDX If you believe you left an item in the Portland Jetport terminal, please complete the form below. For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. At PDX, we understand and appreciate the need for some passengers to travel with their animals. All Rights Reserved. The actual appointment took about 10 minutes for both of us. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). A member of the Jetport staff will respond to your inquiry and, if the item is found, let you know where to claim it. All are accessed from the Departures - Ticketing/Check-In Level. In addition, the TSA Office oversees government contracts with private screening firms in the Multnomah County area. Express Lanes are typically available during the busiest flight departure periods at the airport. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. Someone from our customer service department will be in touch soon to follow up. Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The post-security pet relief areas are located on Concourse C adjacent to the Alaska Lounge and on Concourse D across from gate D5. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. Steff D. Elite 2023. For additional information, please visit https://flypdx.com/Parking. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. @TSA. You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Portland International Airport is owned and operated by the: Have a question or need help? No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. 28855 Lockheed Drive. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. A passport and other documentation may be required for your children if they are traveling internationally. PDX Customer Service When using pet relief areas, animals must remain on a leash. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. Request a TSA official for a speaking engagements. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. Be aware that some countries require that passports be valid for six months after your trip ends. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. This is true even if an animal carrier is not required by the airline. Portland International Airport 7000 NE . The airline check-in lines may be long during the busy early morning and lunchtime hours. Request assistance with security screening. Passengers traveling with medication and/or medical issues should be aware of the following Transportation Security Administration guidelines: You must declare medications to TSA at the screening checkpoint if they are liquid, gels or aerosols, and they are: Medical Considerations If you have medical documentation regarding your medical condition, you may present such information to the security checkpoint screener to help inform them of your situation. Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process. . Curbside check-in is currently closed. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. Contact your airline directly for specific information. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. Portland, OR 97218. Be sure to allow extra time for possible road congestion and parking. Gel shoe inserts are not permitted, but shoes constructed with gel heels are allowed and must be removed and screened. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . Ground Transportation. For more information, contact your airline. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? If you have a question not answered here or througout our website, please contact us with your preferred option below. Vehicles that wait at the curb or are left unattended will be ticketed or towed. Portland International Airport Hours of Operation . Airport Contact; Closest Airports to PDX. Check with your airline for any travel documents required for your specific flight. Taxis are located on Island 3 on the lower roadway outside of baggage claim. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. TSA does not require children under 18 to provide identification when traveling within the United States. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. Staffed Daily from 6 a.m. 9 p.m. Lost Something? Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. 15706. One is located near Gate C4 and the other is located near gate D2. County Office is not affiliated with any government agency. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. When do the airline ticket counters open? Trained service animals are allowed in the airport any time. To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. Eugene, OR 97402. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. For recommendations specific to your flight, contact your airline directly. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required Apply Announcement number PDX-F19-P001 Control number 586345100 Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. TSA Coordination Center 205-876-1400 or 205-876-1416. This is a dedicated resource specifically for passengers with disabilities and medical conditions. Arrivals and Departures The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. I'm traveling with medical devices. However, torch lighters often used for pipes and cigars continue to be banned in carry-ons. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." Portland International Airport (PDX) is open 24 hours, 7 days per week. Remember that greater quantities of liquids, gels or aerosols can be taken in your checked luggage. Traveling Emotional Support Animals For confidentiality reasons, the airlines are not allowed to tell you if someone is onboard a flight or not. Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. Your airline can also assist you. Airline Information Suggest Listing Apply fora hazardous materials endorsement. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. Claims Submit a claim for lost/damaged items or personal injury. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. 503.460.4234 or toll free 1.877.739.4636 - representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. Ground Transportation If it does not, expect to explain why to the screening officer. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; If my checked baggage is missing, damaged, or delayed, who can help me? Terms and Conditions. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. PDX Customer Service. Portland, OR 97218. You are advised to arrive at the airport two hours before departure for domestic flights during the busy early morning hours. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. View map of Portland Oregon TSA, and get driving directions from your location. TSA Pre is located between the East and West Security Checkpoints. TSA. Contact Contact Customer Service How can we help you? How do I purchase an airline ticket or change my current reservation? If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Travel & Transportation Portland, OR flypdx.com Joined February 2009. We know some travelers need a little assistance getting on their way. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. If you are traveling to a destination outside of Oregon, upon arrival you are subject to laws in that state. If you are picking up a passenger, wait for them outside. The charge is $4 per hour with a maximum of $24 per day. Airline ticket counter and checkpoint hours vary. You will be provided an estimated wait time when you call. ', Portland International Airport7000 NE Airport Way Portland OR, 97218. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. I have to carry medication with me; will it be a problem taking it on the plane? No, there is not. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. Lactation rooms for individuals who wish to express milk prior to or following a flight are located post-security near Gate D2, Gate E8 and across from Capers Caf near the South Lobby on Concourse B. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. U.S. Department of State / The Bureau of Consular Affairs Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Only active loading or unloading in these areas is allowed. To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle. Can I accompany someone through security to the gate, if I'm not flying? Email Airport Administration Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. There are three TSA Security Checkpoints: East, West, and TSA Pre . Contact your airline for opening and closing times. Call or Text . Related Links: Where do I catch MAX, the light rail train? This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. However, after you have gone through security, you may purchase food to take on the airplane. How do I retrieve it? Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. For advice on how early to arrive at other times of day, consult your airline. The new routes are now on sale at introductory fares from just $39* one way. TSA Airport Lost and Found Phone Contacts. Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. The airport's lobby is open 24 hours a day, 7 days a week. If your pick up is in the evening, the upper roadway is typically less congested and is a good alternative location to pick up your party. What size and weight of baggage can I carry-on or check, and will I be charged a fee? IDEMIA TSA Pre-Check enrollment is closed Saturday and Sunday. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. Do not place anything on or under the electronics when putting the items in a bin. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Passengers Served: 19.8 million annually. 5/5 . Most international travel requires passengers, regardless of age, to have a valid passport. An airport representative will transfer you to a Smarte Carte representative. Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. Animals must be leashed. Finish enrollment at any CLEAR airport location next time you fly. The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. Consider parking in the garage and assisting your party into the terminal. If your identity is confirmed, you will be allowed to enter the screening checkpoint. However, you are encouraged to only carry on medication that is required for your trip. Jackson County Airport Authority 1000 Terminal Loop Parkway Medford, Oregon 97504 To get better oriented, see the Portland Airport Concourse B Map. We recommend that travelers arrive 3 hours before all departing international flights. You can catch the TriMet MAX light rail train on the south end of the lower roadway. If your bag is unlocked, then TSA will simply open and screen the baggage. If you are traveling internationally, your airline may require additional travel documents. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. You can drive and leave your car in one of the convenient parking facilities. Airline Information You can contact the parking office at 503.460.4848. For inquiries about items you may have left on your plane, please contact your . Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Can I bring my pet into the terminal if I'm not traveling? USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. The Port Police would then determine whether the travelers possession of marijuana is legal. Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. Look for IDEMIA TSA Pre-Check Enrollment Ambassadors near Gate E2, past the North Security Checkpoint. The TSA also struggles with long lines and can take a while. View our. Alamo, Budget and Thrifty car rental agencies are located off-airport and provide shuttle service to their locations. The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. The $78 enrollment application fee covers five years of participation in TSA Pre-Check. Animals Not Traveling The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. Active military personnel and retirees and their families are welcome. The lower level roadway can become congested. You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. A passport and additional documentation may be required if you are traveling internationally. Shoe Screening You will be required to remove your shoes and place them in a bin to be viewed by the X-ray machine. You can find more information on Wi-Fi access at https://www.flypdx.com/FreeWifi. For additional information, please visit the TSA website. All prescription and nonprescription medications including eye drops, contact lens solution and cough syrup, are allowed in carry-on luggage. For emergencies, please contact our Communication Center at 614.239.4029. If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. The screening equipment will not affect digital cameras and electronic image storage cards. Noise Event Report Please provide the following information: The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. If this is an emergency, call 9-1-1. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. The agency also . It's first come, first served.