@hazardsportwear Back at ya! @OGG921 Oh, no! Prior to joining JCPenney, he held several director-level positions at PepsiCo in sales, supply chain, and sales operations for more than eight years. CONTACT MEDIA RELATIONS. Bala earned a masters degree in engineering technology from BITS Pilani in India. Plaines is a retail and real estate veteran with over 20 years of high-performance strategic and executive financial leadership with best-in-class global retailers including Starbucks, Walmart and Ahold Delhaize. Our campus employs more than 3,000 associates and contractors across multiple departments and specialty areas. McGhee began his tenured career at the Company in 1988 within the Home division and has held different positions of increasing responsibility including senior buyer, Housewares; division merchandise manager, Housewares; and vice president, division merchandise manager of multiple Home businesses. Milano is a tenured executive with applied knowledge and experience in global sourcing strategies, design and product development, and operational business practices. As soon as a real human answers the phone, you will be notified so that you can speak to them. Emails found on company website contact@jcpenney.com 100% Support 1 0 Emails found on 3rd party websites ggoodwin@jcpenney.com 99% 0 0 bshoe2@jcpenney.com 99% 0 0 esamanie@jcpenney.com 98% 0 0 View more Can you please send us a DM w, @ladybugteach411 Hello, Thanks for reaching out. He most recently served as vice president, divisional merchandise manager where he played a pivotal role in redefining the Home department including several private brand refreshes and launches, helping to gain market share and reposition the Company as a leading Home destination. Phillips joined the Company in 2021 and is responsible for leading the brand work and developing merchandising strategies for the divisions. SVP, Product Design, Trend & Brand Management. Get a Free Account. After logging in you can close it and return to this page. Use this comments board to leave complaints and reviews about JC Penney. He began his career at Ernst & Young, providing strategic retail advisory services. We are more than happy to help you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Andre holds a Master of Human Resources and Industrial Relations and a Bachelor of Arts in sociology from the University of Illinois at Urbana-Champaign. Here is a look at the three main ways to contact JCPenney's customer service department. Thank you for reaching out to us today Roy! {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, JCPenney Corporate Office Headquarters HQ. In this position, he was responsible for leading the companys global e-commerce and retail businesses, including 3,000 stores, resulting in transformational growth. Most recently, Harris served as vice president, product design and development for womens apparel, intimates, and accessories where she was responsible for leading strategic brand direction and product design. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. Thanks! @roypie2 Hey there! {{ userNotificationState.getAlertCount('bell') }}. We are sorry to hear you are unhappy with your interest rate. Rosen holds a bachelors degree from the University of Michigan and earned his masters degree in business administration from the University of Chicago Booth School of Business. .tg .tg-fkpb{background-color:#f0f0f0;border-color:inherit;text-align:left;vertical-align:top} J C Penney Corporation, Inc Corporate Office & Headquarters. Overview Top Contacts Similar Company Technology Stack FAQs Jcpenney overview Jcpenney top contacts Jcpenney technology stack overflow:hidden;padding:10px 5px;word-break:normal;} Before joining the Company, Bala was the head of product engineering at Gap Inc., responsible for providing leadership, strategy, and vision in the development, design, and implementation of all global systems to support every function across Gaps portfolio of brands. JCPenney is headquartered in Plano, TX. Corporate Phone Number: . While at the company, she completed the largest acquisition and integration in company history, established its capital allocation strategy and drove their finance operating model transformation. Sit back and relax while we do the work. In fact, our home office colleagues span our design office in SoHo New York and . Tessaro is charged with managing all buying activities within these categories to ensure the assortment is aligned with Company strategy and to promote brand loyalty and excitement among customers. DePaul leads all aspects of stores, store operations, environment and design, and asset protection. In this role, Conte develops and executes strategic financial decisions and leads the Companys accounting operations and financial reporting functions, including the support services teams in Salt Lake City and Bangalore, India. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Some of the companies that the DoNotPay customer service tool works with include: DoNotPay was created to help make your life easier and less stressful. For questions regarding the Factory Ship(Supplier-Direct-to-Consumer)program, order processing and shipping requirements. She also spent 10 years at Federated Department Stores in top leadership roles within planning, merchandise information systems, financial planning and operations, merchandise and financial planning, and allocation. brands as a former partner and managing director at Boston Consulting Group. Chief Supply Chain Officer, SVP, Planning & Allocation and Pricing. Sign up for a free account. JCPenney is an equal opportunity employer. DePaul holds a Bachelor of Science in business administration-accounting from the University of Missouri St. Louis and an MBA in finance from Lakeland College in Wisconsin. Complaints Department is not affiliated to, linked with or otherwise endorsed by JCPenney. You can find contact details for JC Penney above. Wayne Milano is senior vice president, global sourcing and product development at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. Additionally, you can choose to call the corporate office at 912-578-8666. This could mean that you are put on hold for a long time. @DebB76163668 Hello, We are sorry to hear of your troubles. Shop the latest styles in women's clothing and check out the variety of women's dresses available at amazing prices. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. Careful consideration is given to the environmental impacts of our operations and the development of processes and procedures to eliminate and/or minimize significant threats to the environment or human . He also briefly worked for Pier 1 Imports as divisional merchandise manager of housewares. Duennes began his career with the Naked Juice Company where he progressed to general manager and director of national field sales and operations. Thanks! JC Penney is a multinational company founded on April 14, 1902 by James Cash Penney and William Henry McManus (J. C. Penney Company, Inc.) with its headquarters located at Plano, Texas, U.S. and key people behind it being Ronald Tysoe (Chairman), Marc Rosen (CEO), Michelle Wlazlo (CMO) and Shawn Gensch (CCO). Mullen is responsible for leading the growth of the Companys e-commerce business as JCPenney reimagines how consumers experience JCPenney no Before joining JLL, Plaines served in multiple CFO roles including leading Starbucks U.S. division, Sams Club e-commerce, and Ahold Delhaize Stop & Shop business. JCPenney's Customer Service department receives a lot of calls on a daily basis. Visit our press center; Email us at Press@target.com; Call us at 1.612.696.3400; Investors In her three years at JCPenney, she has led the charge in clarifying and defining the positioning of the Companys private brands to give customers more choice. Mullen previously held the chief transformation How DoNotPay Can Help You Save Time When Contacting JCPenney Customer Service. Tessaro holds a Bachelor of Science degree in Fashion Merchandising from Florida State University. You can view JCPenney's merchandise recall page to see the latest items that have been recalled. CUSTOMER SERVICE (800) 322-1189. support@jcp.com . Melker holds a masters degree in business administration from Harvard Business School and a bachelors degree in business administration from the University of Oklahoma. Mortensen holds a Bachelor of Science degree from the University of Arkansas, and was named an Outstanding Alumna by the Dale Bumpers College of Agricultural, Food, and Life Sciences. Lauren Tessaro joined JCPenney in August 2019 as vice president, divisional merchandise manager of intimate apparel, sleep, lounge, active and swim, reporting to Michelle Wlazlo, executive vice president, chief merchant. At Macys, she ultimately served as vice president, divisional merchandise manager of intimate apparel in the Florida region. Supposedly he is the one that walks the floor to make sure everything is going well, not walking the floor that's for sure but where was he in all this. In all, JCPenny uses 8 work email formats. He is responsible for improving in-store and omnichannel operations to deliver an engaging and productive customer experience, grow store traffic, and increase customer retention. No credit card required. Comments are moderated so may not appear immediately. Tessaro was promoted to senior vice president general merchandise manager in March of 2021, adding all adult active and team sports to her responsibilities. Jcpenney headquarters is in Plano, Texas, United States. What a stupid comment!!! JCPenney Corporation, Inc. | Company Profile, Marketing Contacts, Media Spend, Brands. He also has over a decade of experience supporting leading companies during his time at Boston Consulting Group, where he served as Managing Director and Partner. While at Shopko, DePaul made key improvements to customer service scores, operating expenses, shrink, and overall productivity. JCPenney Pet Portraits Showcases Senior Dogs Available for Adoption, January 9, 2023 JCPenneys Hope & Wonder brand continues to build in 2023 with the relaunch of its Black History Month collection, November 9, 2022 JCPenney looking to hire dozens for its Fort Myers store Reopening, November 8, 2022 JCPenney donates $2.4 Million in Goods to The Salvation Army for Hurricane Ian Relief in Florida, October 25, 2022 JCPenney to Donate Up to 55,000 Units of Merchandise to Puerto Ricans Impacted by Hurricane Fiona, JCPenney goes to the dogs for a good cause, JCPenney's Hope & Wonder launches Black History Month collection, JCPenney Connected to Whitney Houston Biopic, JCPenneys Plano Headquarters To Reopen At Legacy West, JCPenney CEO talks brand turnaround, focus on apparel, and the holiday season, JCPenney CEO Marc Rosen: Customers getting 'great value' with Black Friday deals. degree from University of Pennsylvania. We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Sports Illustrated, Levi's, Dockers, and Skechers. MEDIA RESOURCE SITES. Ph: (905) 727-1340 or Toll Free: (877) 472-6648; The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including . I ordered 2 sets of diamond earrings from J.C. Penney for my wife and Daughter-in-law on December 15,2017. Type in Skip Waiting on Hold and select the product. .tg .tg-ij8t{color:#e71324;text-align:left;vertical-align:top} So even though they took a picture of my bathrobe and sock order, I never did plus there was no such items on my front porch or on my Ring Doorbell. JCPenney Corporate Office Headquarters HQ by phone, address, website, chat or read reviews and complaints. I was informed that the earrings HAD NEVER BEEN SENT OUT!!! ).Got the earrings reordered then called corporate about this problem as I was upset about the stupidity. Before joining Lane Bryant in 2009, Tessaro spent 10 years at Macys Inc. in merchandise buying and planning roles. NO MATTER HOW MUCH MY WIFE LOVED SHOPPING HERE, HER DAYS ARE NOW FINISHED SHOPPING AT J.C. PENNEY WHILE I PAY THE BILLS!!! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of JC Penney, Like, share & subscribe to JC Penney on YouTube at. Customer service departments are not known for their speedy service. Most recently, Mullen served as the chief digital officer at Neiman Marcus Group. Looking for a particular JCPenny employee's phone or email? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Andre Joyner is the senior vice president, chief human resources officer at JCPenney, reporting to Marc Rosen, chief executive officer. South Point Shopping Center 1380 HWY 20 W., Mcdonough, GA, 30253 (770) 957-0312, Westroads Mall 800 N. 98th St., Omaha, NE, 28303 (402) 397-4600, Augusta Mall 3450 Wrightsboro Rd., Augusta, GA, 30909 (706) 736-1201, Gateway Mall 68 Gateway Mall, Lincoln, NE, 68505 (402) 466-2222, Riverdale Center 4185 Riverdale Rd., Riverdale, UT, 84405 (801) 621-2575, Shops @ Moore 2400 S. Service Rd., Moore, OK, 73160 (405) 237-1542, Shackleford Crossing 2600 S. Shackleford Rd., Little Rock, AR, 72205 (501) 224-0347, .tg {border-collapse:collapse;border-spacing:0;} Beauty & Salon Clearance The JCPenney Communities Foundation helps advance JCPenney's commitment to celebrate and serve America's diverse, working families. Non-delivery, carton content shortages, and invoice discrepancy charge backs. He also held leadership roles in specialty, wholesale, department store, and supply chain organizations at William E. Connor & Associates, Ltd., PVH, Abercrombie & Fitch, and J.Crew, inclusive of international assignments for more than 12 years. Search. FlexPLM- Indirect Supplier Training & Support, Indirect Supplier training is conducted upon request from yourjcpenney brand management team, For systemFlexPLM support, contact 972-431-6900 to open an incident report. She currently serves on the board of directors for the National Association for the Education of Young Children. .tg .tg-0lax{text-align:left;vertical-align:top} The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including styling salon, optical, portrait photography, and custom decorating.