We have paid (so as not to incur further fines) but are disputing it. Hi I would certainly speak to SANEF the operator about some form of compensation. Its never fun when you get any penalty charge, but knowing what to do could save you a ton of money. Its a f** up system riding on the notion that many people will forget or not know about the charge and they make a tonne of money off of them. Heres how to appeal if youve feel youve been issued an incorrect or unfair penalty charge. I called the number to pay but was told I couldnt pay beyond 24 hours, so I would be receiving a PCN. An Example: Suppose you received a 60 PCN parking fine. rather than fined. Evidence is key on all appeals. My wife and I received a fine this week for a return journey, so 70 if paid within 14 days. Who voted for the idiots who make these decisions? After speaking to a friend they said that I would probably get a PCN in the post as I should have paid it before midnight on the Sunday and that I have probably lost the 5 I paid too. So is this official HA policy? Poor signage , if any , I certainly didnt notice any, and poor information about changes. Over here from New Zealand this is an utter joke How the hell are we meant to know about this .Have 210 pound of fines to pay Any toll I have ever paid is done at the time. I didnt open an account just made a one-off payment. On the crossing there is nothing! However, it sounds like you just made one crossing so either pay now at the usual rate or wait until the charge notice turns up and gives you the 14-day grace period. I used the crossing twice for the first time in 2 years yesterday evening, with my pound coins ready. Are these extenuating circumstances? I have to pay the further 70 or 114.28 Swiss Francs by the 3rd of October, so I have a little time. As a result, a Confirm Payment system is in place. MoneyNerd 3.72K subscribers Subscribe 0 Share 2 views 20 hours ago UNITED KINGDOM Try out Just Answer's service -. At least I was allowed to just pay the 2.50 and avoid the fine, which I did right away. Returning from two months abroad I saw no information signs and (stupidly) assumed that the barriers were open due to weight of traffic. -yes 37.50 please. I rented a car in april at Luton airport for few days of tourism in south of England. Its scandalous. Might be worth looking over bank statements again for the 5. I am not prepared to consider paying the Penalty until I have received the notice in writing. I just got a letter this morning for my journey dated 05/09/2015, but only for one way. If it's your first time then appeal and they will probably let you off the fines. On the 16th of May 2015 i recieved a letter from them saying i hadnt paid and as it was my first offence would only charge me 2.50. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If you are one of the people who paid twice, contact Highways England to let them know. When my other half spoke to the Dartford tunnel team they assured him that next time it would automatically be taken out of his bank account. This will depend on your circumstances and will be discussed at the earliest opportunity by the financial product provider. Your email address will not be published. One place for strangers to pay would be helpful. I have just returned home to find a fine for when I crossed on 17/04/2015 but typed in car reg as a o not a 0, now have to pay 107. (1). Dart Charge Penalty Charge Notice - Can You Appeal It? ..Me.. I spoke to someone at the accounts department who did confirm that Id paid but I would still have to go through the standard appeals process What a complete waste of time Luckily I had kept the receipt & it was also confirmed in my bank statement. Find the bit that says Please can you help? MoneyNerd does not give specific debt advice and we recommend that you always discuss your personal situation with a qualified adviser that works for a company that is authorised and regulated by the Financial Conduct Authority. ARGHHH IT IS SO INFURIATING. Ive got exactly same problem on 2.10.2015 received letter with two pieces of paper and envelope one with pcn dated 14/09/15 with charges but other explains pcn charges but says you can just pay 2.50 within 14days from issue date and all pcn charges will be cancelled. Thanks. How much did they charge you on the credit card? Click here to pay online, set up a payment plan or manage your account using our Customer Portal. The hire company said im responsible for all fines, which I took to mean speeding, jumping lights etc. Hi. Furthermore to avoid this happening again we have now tried to pay in advance for a further trip (due 17th /18th January). I just crossed and forgot to pay for a few days.Paid online and then contacted them via twitter. I confirm that I have not. After this I completely forgot about not paying, I have just remembered. A MOBILITY ISSUED VEHICLE only is free and that is on the registration so is picked up as you go through. I watch English TV and I have seen programmes where these debts are put into the hands of bailiffs who have Automatic Number Plate Recognition Cameras, they are everywhere and if your car passes one it will be flagged up immediately, then you get followed and stopped and if you do not pay the fine, which will get massive in time, they will confiscate your vehicle. Trading address: The Grange, Grange Road, Malvern, WR14 3HA. again an easy way of getting money out of the driving public. Set up a new pre-pay account here Change an existing Dart Tag account. I just got a fine for 105 for an offence 2 months a go. The number of visits made to Birmingham's tips would have hit 750,000 in 2022 - if only everyone who had booked a place had bothered to turn up. There was an odd-looking letter C on another sign, so we assumed it was something to do with the congestion charge. ..DC- You have to wait for the penalty notice to see if you are offered the 2.50. Anybody know where is the logic in sending paper saying about possibility of avoiding paying pcn if you will pay within 14 days if you received letter already after 14 days you should pay road users charges ? The 14-day rule should apply as long as it was the first time you havent paid in that actual car. My son phoned after he got a letter after using the crossing in March only got the PCN 3 weeks ago so he phoned and paid he now has a letter demanding 105 for non-payment, he phoned again and was told they can do nothing about it and he will have to appeal. ! and that having been used to pay as you go for years just using the tunnel a few times a year, remembering to pay after the event is something that is easy to forget. You should at least be able to escape one of the fines as it was your first offence. I drove to work 5 times, that made 10 crossings. This is the first time I forgot to pay. Hi